Right of revocation

7. Right of revocation

7.1. You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of receipt of the goods!

7.2. In order to exercise your right of revocation, you must send us the Fa. ReinZeit HandelsGmbH. Teichweg 2, A-4501 Neuhofen/Krems | Phone: +43 7227 20877,by means of a clear statement (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can do this informally or request a sample cancellation form from us or call it up under Downloads at, but this is not mandatory.

7.3. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.

7.4. If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

7.5. Wir können die Rückzahlung verweigern, bis wir die Waren wieder zurückerhalten haben oder bis Sie den Nachweis erbracht haben, dass Sie die Waren zurückgesandt haben, je nachdem, welches der frühere Zeitpunkt ist.

7.6. You must return the goods immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract to Fa. ReinZeit HandelsGmbH. Teichweg 2, A-4501 Neuhofen/Krems, or to your personal ReinZeit Direkt consultant. The deadline is met if you send the goods before the deadline of fourteen days.

7.7 You shall bear the costs of returning the goods.

7.8 For returned goods, you must pay for any loss in value of the goods only if this loss in value is due to handling that is not necessary for testing the condition, properties and functioning of the goods.


Your ReinZeit-Team